Customer Recruiter – Riverford Organic Farms

Customer Recruiter

Buckfastleigh, Devon

Riverford
Part-time, 20 hours per week Salary: £8919.22 per annum

Closing date:  22/12/16

About Riverford:

We’re mad about organic veg. It’s at the core of everything we do. We love to grow it, pack it into boxes and deliver it to customers’ doorsteps around the UK. This takes a lot of brilliant people, with a range of skills and knowledge.

Riverford began in 1986, with a few acres of veg, a wheelbarrow and a beaten up 2CV for deliveries.  We’ve grown into a successful e-commerce business, with four farms, three packhouses, a fleet of vans and drivers, a wholesalers, butchery, organic restaurant and pub. We employ people across many  areas including IT, Logistics, Sales, HR, Finance and Marketing (and more besides).  Our culture and values set us apart from other businesses. Riverford is a friendly, informal place to work, with a passionate, entrepreneurial spirit. We’re committed to providing a fair deal for growers, customers and staff.

The Role:

We are now looking for a Customer Recruiter who thrives on making sales to come and join the Riverford team at our farm near Buckfastleigh. The majority of the time you will be on the phone; talking to potential new customers (warm leads) about the benefits of ordering from us or talking to customers that have stopped ordering from us, trying to find out the reasons why they have left us and working with them to find a product that encourages them back to a regular order.  This is a great opportunity for someone who genuinely enjoys sales to sell a product which is ethical, healthy and fun.

You will need to be engaging over the phone and use your great communication skills and ability to overcome objections, to explain just how tasty and fresh our veg boxes are.  Your knowledge of the stories behind the product will mean that people want to try our products and order from us; there is a passionate community of growers, franchisees, customers, staff and cooks all involved with Riverford which creates a great buzz about our products and our customers love receiving their veg boxes straight to their door.  You may have worked in an outbound role before, or in face to face sales; what’s important to us is that you are able convey what is great about our products to our customers and that you have an appetite for closing sales.  The position is mainly telephone-based, but there may also be some opportunities to work at farm open days, shows and events, and on door-to-door work, spreading the word about Riverford and signing up new customers.

Closing date: 22nd December 2016

Job Description

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